SPECIAL POLICY DUE TO COVID-19

03.12.2021: There are now NO quarantine requirements for entry to Switzerland. In order to continue to prevent the new Omicron variant from entering the country as far as possible, a stricter testing regime will now apply for all arrivals into Switzerland. This testing requirement also applies to those who have been vaccinated or have recovered from the disease. In addition to taking a PCR test before travelling, a second test (PCR test or rapid antigen test) must be carried out between the fourth and seventh day after arrival. This test ensures that infected persons who have contracted the virus shortly before or during travel are detected.

There is a centralised online system to issue a Swiss Covid Pass from non-Swiss vaccination certificates at https://www.covidcertificate-form.admin.ch/foreign – this MUST be completed in advance (can take up to 5 days) so that your Swiss one is issued in time (so that bars, restaurants etc… can read them). The nominal fee of CHF30pp applies (payable online) and the certificate will be valid for a year from the date of your 2nd vaccination. If you have an EU or UK certificate, these are valid in Switzerland, so no need to apply for the Swiss certificate. The following regulations apply for children travelling to Switzerland: Children under 16: Do not have to be vaccinated to enter Switzerland when accompanied by a vaccinated parent. They also don’t have to do a PCR test or quarantine. Children over 16: Need to provide a negative test (or be fully vaccinated) to enter Switzerland and an accepted Covid Certificate (when fully vaccinated) – Swiss/EU/UK or otherwise a PCR test every 72h or an Antigen test every 48h to enter restaurants etc. Children with one vaccination: The Swiss rules state that if a child counts as “fully vaccinated” in their country of origin when having received one shot, Switzerland will also accept it as fully vaccinated for entry to the country.

 

All our properties are part of the Swiss Clean & Safe campaign, meaning that the highest standards of cleaning are used. In addition, all lift operators adhere to this standard of excellence.

We understand that you might be concerned about changes to travel regulations. We constantly monitor changes in advice from both the UK and Swiss governments and will be updating this page if advice changes.

We have very generous cancellation policies to assist you and your plans.

HOTELS:

Most hotels are very good with late cancellations. Feel free to browse the live availability and if you have any questions regarding the latest cancellation date (with full refund) should travel not be possible due to regulations, you can contact us on the Live Webchat so we can advise you of specific dates for cancellation.

APARTMENTS and CHALETS:

If an official travel warning has been issued for your holiday destination, you can cancel or change your booking free of charge up to 15 days prior to the arrival date . Naturally, if an official travel warning is issued in the 15 days before the scheduled arrival, a cancellation free of charge will also be possible at short notice but only for these cases. The same applies if quarantine regulations are imposed in Switzerland that cannot be circumvented by being double vaccinated.

INSURANCE:

You are strongly recommended to have holiday insurance in place (that covers COVID-19) in case you want to cancel for reasons other than official government regulations on travel. WHICH MAGAZINE has compiled a list of such travel insurance companies and can be seen here 

SAFETY MEASURES:

There are strict safety measures in place in all our resorts and destinations, and an example of these is shown below in a short video from Zermatt.

 

Provisions for operators of ski areas (these have been in place all winter in Swiss resorts and are strictly enforced for your safety)

In addition to the general requirements for precautionary measures, the precautionary measures formulated by operators of ski areas must govern the following special circumstances: